LoyalET
Investor Pitch

Financial inclusion
through loyalty

LOYAL-ET gives African SMEs the customer data they've never had—creating a digital layer on top of cash transactions. 30-second setup. 38% revenue lift. $35/month.

Active Businesses
5
Total Members
2,000+
Monthly Revenue
$8K
Customer Retention
100%
1 / 14
The Problem: Financial Exclusion

African SMEs are flying blind

85%+ cash economy means zero customer data. SMEs can't identify, track, or retain customers.

90%
Africa-wide
SMBs without loyalty
85%+
Zero customer data
Cash transactions
15-25%
Annual loss rate
Customer churn
2-4 weeks
vs 30 min LOYAL-ET
Competitor setup

The Cash Economy Problem

In Ethiopia and Africa, cash dominates. This means SMEs have:

No transaction history
Cash leaves no trail
No customer ID
Can't identify regulars
No personalization
No targeted rewards
No retention data
Flying blind on churn
5-7x
more expensive to acquire than retain
$200-500/mo
enterprise loyalty platforms cost
29%
true loyalty rate in 2025 (↓ from 34%)
2 / 14
Financial Inclusion Solution

A digital layer on cash transactions

LOYAL-ET creates customer identity and data for SMEs—regardless of payment method. Telegram-native, works on 2G, 30-second setup.

30-Second Onboarding

Members join via Telegram QR scan. No apps, no emails, no friction.

85%+ completion

Real-Time Analytics

See revenue impact, tier progression, and engagement instantly.

100% visibility

Staff Bot Operations

Staff process transactions in seconds via Telegram. Zero training.

40% faster

Gamified Tiers

Bronze → Silver → Gold → Platinum drives repeat purchases.

3-5x spend lift

How it works

📱
Scan QR
💬
Join via Telegram
Earn Points
🎁
Redeem Rewards
🚀
Repeat & Level Up
3 / 14
Telegram-Native Experience

Where your customers already are

800M+ Telegram users. No app downloads. No friction. Just scan and join.

LOYAL-ET Telegram Bot Experience

Why Telegram?

No App Required

Members use their existing Telegram app—no downloads, no friction

Instant Rewards

View balance, browse rewards, and redeem with one tap

Real-Time Notifications

Birthday rewards, tier upgrades, and special offers delivered instantly

Works Everywhere

Functions on 2G networks, perfect for emerging markets

Secure & Private

End-to-end encryption, no data sharing with third parties

4 / 14
The Product

Built for simplicity & scale

Business Dashboard

  • Real-time member growth & engagement metrics
  • Points flow analysis (issued vs redeemed)
  • Revenue impact tracking by tier
  • Automated campaign creation
  • Staff performance & accountability
LOYAL-ET Tiers System

Member Bot

Staff Bot

Admin Dashboard

5 / 14
Market Opportunity

$50M+ TAM in East Africa

First-mover advantage in the world's fastest-growing mobile economy

Ethiopia TAM$6.4M
East Africa TAM$50M
16K
Target businesses in Ethiopia
100K+
East Africa expansion

Market tailwinds

  • 800M+Telegram users globally (50%+ YoY growth)
  • $1.04BAfrican fintech funding in 2024
  • 34%YoY M&A activity increase
  • 81%Organizations with automated SaaS processes
  • 40%+Annual loyalty market growth

First-mover advantage

No Telegram-native loyalty solution exists for African SMBs. LOYAL-ET is positioned to own this category.

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Business Model

SaaS + Premium + Partnerships

Revenue Streams

Base Subscription
Starter, Pro, Enterprise tiers
$15-80/mo
Premium Add-ons
Advanced campaigns, analytics, customization
$5-25/mo
Point Premium
Revenue share on loyalty transactions
2-5%
Partnerships
Telco, POS, payment gateway co-selling
Revenue share
85%
Gross Margin
$400
Avg ARPU/year
60%
Pro tier adoption

Revenue Growth Projection

$500K
$400K
$300K
$200K
$100K
$0K
$18K
+6.8x
$123K
+3.9x
$480K
Year 1
Year 2
Year 3
Starting ARR
$18K
Year 3 ARR
$480K
Total Growth
26.7x
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Competitive Moat

Why we win

FeatureLOYAL-ETCompetitors
Telegram-native
Telegram-native (800M+ users)Email/SMS only
30 minutes setup
30 minutes setup2-4 weeks
$35/month
$35/month$200-500/month
Zero technical skills
Zero technical skillsDeveloper required
Amharic + 4 languages
Amharic + 4 languagesEnglish only
Works on 2G networks
Works on 2G networksHigh bandwidth needed

Local Expertise

Built in Ethiopia, by Ethiopians, for African markets

Network Effects

Every business brings their customers, creating viral growth

Platform Lock-in

Switching costs increase as member data accumulates

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Roadmap

Path to $100K MRR

1

Pilot

Months 1-3Current
50 businesses

Perfect product-market fit with beauty & food verticals

2

Growth

Months 4-8
150 businesses

Telco partnerships, referral engine, expand categories

3

Scale

Months 9-18
350 businesses

East Africa expansion (Kenya, Tanzania, Uganda)

4

Expansion

Months 19-36
450+ businesses

Enterprise bundles, white-label, Series A

Customer Growth Trajectory

M15M625M1250M24195M364504503002001000
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The Ask

$250K Seed Round

18-month runway to Series A readiness

Use of Funds

Product & Engineering$87.5K (35%)
Sales & Marketing$100K (40%)
Operations & Support$37.5K (15%)
Reserve$25K (10%)

What We Deliver

  • 195+ businesses, 22K+ members
  • $123K ARR (6.8x growth)
  • East Africa expansion (Kenya, Tanzania)
  • Telco & POS partnerships secured
  • Series A-ready metrics

Investment Highlights

11:1
LTV:CAC
100%
Retention
126x
Customer ROI
$50M+
TAM
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The Team

US-educated, Africa-committed

Three founders who chose to return home to build the future of African commerce

Eshetu Feleke

Eshetu Feleke

Co-Founder & Tech Lead

UC Berkeley M.Arch 2019Mastercard Scholar

8+ years AI/Product. Founded FeedbackGPT (EUR 240K+ ARR). Expert in LLMs, RAG, SaaS.

Yelekal Solomon

Yelekal Solomon

Co-Founder & Sales Lead

University of Missouri10+ Years Experience

B2B sales strategy, customer acquisition, partnership development across Tech & Finance.

Iyobel Ezra

Iyobel Ezra

Co-Founder & Operations Lead

UIUCInternational Ops

Business process improvement, scalable operations, quality assurance & customer success.

20+
Combined years experience
3
US universities represented
100%
Returned to Ethiopia
EUR 2.4M+
Prior venture ARR
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LoyalET

Financial inclusion for
African SMEs

Join us in giving 100M+ African businesses the customer data and retention tools they've never had.

Scan to view

loyal-et.com/pitch-deck

$8K
Current MRR
5
Active Businesses
2,000+
Members Enrolled
100%
Retention Rate
14 / 14